Warranty Problem

There are some issues with my device and the following issues are:

The device overheats and struck when heavy works are done (i.e game development, graphic design,3D design etc)

The device now can be used for watching films and web browsing only.

When the device indicates to plug-in charger the device automatically switched off suddenly and then starts charging (I am using the original charger at all)

An uneven sound occurs in the right speaker from time to time.

Sometimes trackpad trucks when switching on the device

Please help me to rectify these issues

MacBook Pro (2020 and later)

Posted on Jun 6, 2021 12:45 AM

Reply
1 reply

Jun 6, 2021 4:16 AM in response to yuresha

Go step by step and test.


1. Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

     Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, 

     and recent kernel panic information. 

     The settings stored in NVRAM  depend on your Mac and the devices that you're using with your Mac.


2. Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

    Quote:

    Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

    and other features.


3. Startup in Safe mode. https://support.apple.com/en-gb/HT201262

    To leave Safe Mode, choose “Restart” at the bottom.

    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


4. Contact Apple.

    If steps posted above do not help,

    Click inside the box to choose an option. contact Apple Support.

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Warranty Problem

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