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iPad Pro 12.9 XDR Display Issue

I have been using my new iPad Pro 12.9 with the new XDR display for about a one day and I’ve noticed this grayish/bluish spot in the middle of the display. It is more apparent with a white background. The size changes when I tap on the spot. I have attached a few pictures but it’s hard to capture on camera. Has anyone else noticed this?

iPad Pro, iPadOS 14

Posted on Jun 6, 2021 8:09 AM

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Question marked as Apple recommended

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

But since your device is brand new, I suggest that you contact Apple Support directly (they have tools to run remote diagnostics), using this link:--> Get Support ,

or (better) make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

Posted on Jun 6, 2021 9:13 AM

1 reply
Question marked as Apple recommended

Jun 6, 2021 9:13 AM in response to ravifromarlington

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

But since your device is brand new, I suggest that you contact Apple Support directly (they have tools to run remote diagnostics), using this link:--> Get Support ,

or (better) make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

iPad Pro 12.9 XDR Display Issue

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