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My watch is stuck in the Apple Watch basics steps

My Apple Watch is stuck in the basics screen. I’ve gone through the steps and have green check marks for all three steps and the watch won’t get past it. What do I do?

Apple Watch Series 5, watchOS 7

Posted on Jun 6, 2021 9:12 AM

Reply
2 replies

Jun 6, 2021 7:45 PM in response to Mochosla

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


My watch is stuck in the Apple Watch basics steps

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