The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 6 Plus finger print isn’t working
iPhone 6 Plus, iOS 12
Hi!
First read this: https://support.apple.com/en-us/HT207537
If it doesn’t help, go to an Apple Store or an Authorised Apple Reseller.
Take care
niolanikov, a tip, The poster actually came from the same article that you just posted. The last step in that article is to contact Apple Support.
If you want the article to look like it does under related articles above click the paper clip in the reply box, paste the link there and hit return.
If you tried everything in the article you came here from and it didn’t work go back to the last step in the article.
It's a chain, not a paper clip.
As in a link.
I’m old. Looks like a paper clip to me.
My iPhone 6 Plus finger print isn’t working
