External drive will not show up


I have this 5TB hard drive that I will use only now and then, so not often or on an everyday basis. Now, I haven't used it since before the update of Big Sur but today it started not showing up. I went into disk utility to see what the problem was but I noticed only the disk came up, the volume wasn't showing up at all. If anyone can guide me on how to make the volume appear again, I'd appreciate itAs you can see, only the disk is showing up

Posted on Jun 6, 2021 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2021 1:43 PM

Have you tried it with a different port and a different cable? Or even a different Mac?


If it mounts on a different Mac try this: How to reset the SMC of your Mac - Apple Support


Have you tried running First Aid on the drive?


Did you install any of the WD software that usually comes with WD drives?


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

External drive will not show up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.