iPad supposedly locked by Apple because of identity theft issues.

Roundcove Said:

"iPad supposedly locked by Apple because of identity theft issues.: Is this a scam. Does Apple call customers to warn of issues?"

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For Reference:

Modify your Credentials:

If someone has access to this device other than you, then consider modifying your credentials.  Starting with creating and using a new password would best the way to go in this case. I see you are referring to an iPad. So, consider using a computer to perform this, as it would be more user-friendly doing so. Here is what to consider modifying, and how to do so:

• Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option

No.

Apple does not call you for any issues.

The only way Apple will call you is if you contact them and request they call you back.

If you received an unsolicited phone call claiming to be Apple, it is a scam to steal your money and personal information.

No, Apple does not call you.

Did you receive a phone call?

Oops, Johnathan's post did not show up until after I hit post..

Apple does NOT randomly call anyone, out of the blue, about anything about users’ devices, locked or not.

How would Apple - or anyone in the world for that matter - know what is on your device or computer or if it is activation locked or not?

Apple has no means of remotely locking or rendering un-usable anyone’s personal computing devices. They also are not monitoring your devices nor your identity information.

User Activation Locked is a feature that Apple implements on all of its personal mobile devices.

Apple takes security of user's private data very seriously and Activation lock is an anti-theft feature to prevent a device from being illegally entered into and to prevent selling of stolen property and data, which, admittedly, still happens in many forms with Apple devices.

This is NO scam, but serious user privacy protection from Apple.

I guess I misinterpreted your question?

I thought you were inquiring about Activation lock and whether or not Apple warns you about this before this happens.

Did you actually receive a phone call from someone claiming to be Apple warning you about Activation Lock and identity theft issues?

Identity Theft?

Is your iPad actually locked? If so, what can you see? If not actually locked or disabled, what is happening?

If your iPad is locked, the call is more than likely true.