Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot sign in to iPad

Hi I know my Apple ID and password but haven’t used my iPad in a while and having problems signing in


[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 6, 2021 6:51 PM

Reply
Question marked as Best reply

Posted on Jun 6, 2021 7:07 PM

Messages - If you get an error when trying to activate iMessage or FaceTime.  


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Best reply

Jun 6, 2021 7:07 PM in response to Svetlanaleonova

Messages - If you get an error when trying to activate iMessage or FaceTime.  


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

Cannot sign in to iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.