Apps update on the App Store
why app store doesn't allow updates and doesn't allow my Apple ID verification and keeps on saying 'an unknown error occured'?
iPhone 7, iOS 14
Question marked as
Top-ranking reply
See the Apple Support article(s) below.
App Store, iTunes Store, or other Apple services - If you can't connect
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.