I’m trying to set up an old iPhone 7 and it says that an update is required to activate the iPhone please help what do I do
Im trying to set up an old iPhone and it says that I need an update to activate what do I do
Question marked as
Complain to who? The only people seeing your posts are other users like you in this user-to-user forum.
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Restore your iPhone, iPad, or iPod to factory settings - Apple Support
- Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
