Battery issues i use it is not charging so

Battery issues i use phone and putting in charge but not charging

iPhone XR, iOS 14

Posted on Jun 7, 2021 12:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2021 12:10 AM

  1. Try a different charger
  2. Try a different cable
  3. Try a different outlet
  4. Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

5 replies
Question marked as Top-ranking reply

Jun 7, 2021 12:10 AM in response to Naveenkb77

  1. Try a different charger
  2. Try a different cable
  3. Try a different outlet
  4. Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Battery issues i use it is not charging so

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.