Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there any way you could find me the contact details of an app that has charged me?

Is there any way you could find me the contact details of an app that has charged me?



iPad Pro, iPadOS 14

Posted on Jun 7, 2021 3:24 AM

Reply
Question marked as Best reply

Posted on Jun 7, 2021 9:58 AM

Here's 'How to contact an app developer' --> https://support.apple.com/HT207959 but that may not be what you need to do depending upon what it is you wish as an outcome.


If this is a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription

click here to Report A Problem --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


1 reply
Question marked as Best reply

Jun 7, 2021 9:58 AM in response to Hugoboss111

Here's 'How to contact an app developer' --> https://support.apple.com/HT207959 but that may not be what you need to do depending upon what it is you wish as an outcome.


If this is a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription

click here to Report A Problem --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Is there any way you could find me the contact details of an app that has charged me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.