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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My new Apple TV remote won’t pair. I’ve plugged & unplugged my Apple TV 4K. I’ve charged the remote. I am 3 inches away from the Apple TV. I keep getting a message that says to bring my remote closer to pair it. I’ve literally laid it on top of the box. It will not pair. Help.
I unpaired the old Apple TV remote. This still did not allow pairing of the new Apple TV remote. I still get message saying to move the Apple TV remote closer to pair, which doesn’t work.
I’ve turned off Bluetooth on my phone, I’ve taken the batteries out of every other TV remote in my house.
I’ve moved the Apple TV remote 3 inches from the Apple TV. I’ve set it on top of the Apple TV. Nothing is working.
I unpaired the old Apple TV remote. This still did not allow pairing of the new Apple TV remote. I still get message saying to move the Apple TV remote closer to pair, which doesn’t work.
I’ve turned off Bluetooth on my phone, I’ve taken the batteries out of every other TV remote in my house.
I’ve moved the Apple TV remote 3 inches from the Apple TV. I’ve set it on top of the Apple TV. Nothing is working.
Sometimes the Siri remote will automatically pair by itself. If you try to pair a Siri remote that is already paired you will get the following confusing on screen message: Pairing Remote Bring it closer to your Apple TV to continue pairing. No matter how close you bring it to Apple TV it will not pair since it is already paired.
From New Apple Siri Remote 2021 Owner’s Thread + FAQs + User Guides + News.
Ensure that other bluetooth devices do not interfere during this procedure. E.g. don’t have a phone on your person while moving closer.
I already turned Bluetooth off on my phone when attempting to pair the remote. It didn’t work.
It did after a call to customer support. I reinstalled the OS on my Apple TV, and then it finally worked.
Did you unpair the old remote. Only one remote can be paired at a time.
How to Pair Siri remotes.
I’ve already done a google search and followed those directions. They’re not working. Remote will not pair after making many attempts using that guideline.
Well then, we’re out of ideas. You’ll need to contact Apple support. It is of course possible that that new remote is DOA
Ok. The odd thing is that I get the message to move the remote closer, so it seems to partially work.
At any rate, can you tell me how I can contact Apple support?
Did u get it to work? I have tried everything, same issue!!!!
I have a new Apple TV remote and it won’t pair.
