Spool area full- printer suddenly will not print

Question

Spool area full- printer suddenly will not print

I keep getting a notice that the spool area is full and toner is low and my new printer no longer prints. (Before I upgraded from Catalina to Big Sur, it read: marker supply low instead of toner low) I am only printing a black & white single page and there is plenty of black ink. In addition, I just printed the exact same thing (printing label) a few minutes prior and it came out perfectly. I have a Canon IP110.

I have tried all the suggestions here such as unplugging, rebooting, deleting printer and reinstalling, etc. Nothing works. I even upgraded from Catalina to Big Sur to see if the new OS fixed this bug, as many have said it's an Apple bug. I'm ordering new ink but it takes a few days. Nonetheless, I should be able to print in black and white as the black ink is full.

This is a mystery that is quite annoying. I have a Macbook Pro 2015 with Big Sur installed.

MacBook Pro 15″, macOS 10.15

Posted on Jun 8, 2021 12:25 AM

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Answer 1

Jan Hedlund

Level 7

24,547 points

Jun 8, 2021 4:31 AM in response to Jenniferiphone6LA

Hi,

The Canon iP110 is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. Drivers do not have to be installed, providing that the printer is connected to a network (Wi-Fi router).

https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/

Alternatively, drivers from the printer manufacturer can be used (needed for a USB connection).

https://www.canon-europe.com/support/consumer_products/products/printers/inkjet/pixma_ip_series/pixma_ip110.html?type=drivers&language=en&os=macos%2011%20(big%20sur)

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-single-function/ip-series/ip110

How is your printer connected? Are you using AirPrint?

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

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Answer 2

Jun 8, 2021 7:29 PM in response to Jan Hedlund

I reset the printing system and it did not work the first try because I chose the wrong option in the drop down menu the first time. For some reason it gave me multiple choices for the same printer: Canon ip110 bonjour and Canon ip110 series. Also choices in the next box: air print or canon. I chose Bonjour because it was on the top, but I have no idea where that name came from. The mistake was choosing air print, which did not solve problem. Then I repeated again but chose canon for the 2nd drop down option. This worked!!!!!

I will never fully understand what happened but just glad it is solved. Thank you!

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Answer 3

Jan Hedlund

Level 7

24,547 points

Jun 8, 2021 11:27 PM in response to Jenniferiphone6LA

Hi Jenniferiphone6LA,

Good news! Glad to hear that it is working.

Jan

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Spool area full- printer suddenly will not print

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