Old passcode not recognized

I changed my passcode. To continue using I cloud, it asks me my old passcode. I proceed to put it but it says that it is wrong when I just literally changed to a new one so I know that the one I am writing is the old one

iPhone 8, iOS 14

Posted on Jun 8, 2021 4:41 AM

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Posted on Jun 8, 2021 4:48 AM

Do not confuse passcode (to unlock your device's screen) with Apple ID password (to access iCloud and/or iTunes& App Store).

That said:

Apple ID password:--> If you forgot your Apple ID password - Apple Support

Passcode:--> If you forgot the passcode on your iPhone, or your iPhone is disabled


If the issue still persists, contact Apple Support, using this link:--> https://support.apple.com/en-us/HT204169

Regards

Giulio

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Question marked as ⚠️ Top-ranking reply

Jun 8, 2021 4:48 AM in response to DiGo25

Do not confuse passcode (to unlock your device's screen) with Apple ID password (to access iCloud and/or iTunes& App Store).

That said:

Apple ID password:--> If you forgot your Apple ID password - Apple Support

Passcode:--> If you forgot the passcode on your iPhone, or your iPhone is disabled


If the issue still persists, contact Apple Support, using this link:--> https://support.apple.com/en-us/HT204169

Regards

Giulio

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Old passcode not recognized

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