how can I refund apple payment

I want refund money from purchase of Chegg app its already purchase from Apple Pay but I don't want to use for this month .I forget to clear subscriptions and don't want to use anymore.


iPhone 11, iOS 14

Posted on Jun 8, 2021 5:30 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2021 8:13 AM

Hi shwe289,


Thank you for using the Apple Support Communities. We understand that you want to request a refund for an app purchase and we would be happy to help! We also see that you checked out the Apple Support article How to cancel a subscription from Apple which can be helpful with managing subscriptions. If you want to request a refund follow the steps below:


"1. Go to reportaproblem.apple.com.

2. Sign in with your Apple ID and password.

3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.

4. Follow the instructions on the page to choose the reason why you want a refund and submit your request."


For additional information check out the Apple Support article Request a refund for apps or content that you bought from Apple.


We hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Jun 9, 2021 8:13 AM in response to shwe289

Hi shwe289,


Thank you for using the Apple Support Communities. We understand that you want to request a refund for an app purchase and we would be happy to help! We also see that you checked out the Apple Support article How to cancel a subscription from Apple which can be helpful with managing subscriptions. If you want to request a refund follow the steps below:


"1. Go to reportaproblem.apple.com.

2. Sign in with your Apple ID and password.

3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.

4. Follow the instructions on the page to choose the reason why you want a refund and submit your request."


For additional information check out the Apple Support article Request a refund for apps or content that you bought from Apple.


We hope this helps.


Take care.

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how can I refund apple payment

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