how can I refund apple payment
I want refund money from purchase of Chegg app its already purchase from Apple Pay but I don't want to use for this month .I forget to clear subscriptions and don't want to use anymore.
iPhone 11, iOS 14
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User profile for user:
Sharon_419
User level:
Community Specialist
Hi shwe289,
Thank you for using the Apple Support Communities. We understand that you want to request a refund for an app purchase and we would be happy to help! We also see that you checked out the Apple Support article How to cancel a subscription from Apple which can be helpful with managing subscriptions. If you want to request a refund follow the steps below:
"1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
4. Follow the instructions on the page to choose the reason why you want a refund and submit your request."
For additional information check out the Apple Support article Request a refund for apps or content that you bought from Apple.
We hope this helps.
Take care.