remove hub

I have an old out of service Apple TV unit that still shows as a hub in Homekit. Can it be removed?

Posted on Jun 8, 2021 6:44 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2021 12:04 PM

Hey there, JCB!


Thanks for clarifying the conflict in the setup.

On the Home app, press and hold "Hub1". You'll see a screen come up that says "This accessory is not responding." Click on the cog at the bottom-right side of your screen and scroll all the way down. You should see an option to "Remove accessory".

If you follow these steps from an iPad, it's the same procedure except you may need to scroll down on the screen that comes up in order to see the cog.


Please inform us if that still doesn't work. We want to make sure it's resolved for you.

Regards.

4 replies
Question marked as Top-ranking reply

Jun 9, 2021 12:04 PM in response to JCBinAZ

Hey there, JCB!


Thanks for clarifying the conflict in the setup.

On the Home app, press and hold "Hub1". You'll see a screen come up that says "This accessory is not responding." Click on the cog at the bottom-right side of your screen and scroll all the way down. You should see an option to "Remove accessory".

If you follow these steps from an iPad, it's the same procedure except you may need to scroll down on the screen that comes up in order to see the cog.


Please inform us if that still doesn't work. We want to make sure it's resolved for you.

Regards.

Jun 9, 2021 9:06 AM in response to alma1090

Actually, my error in describing the problem. My original 4K AppleTV was my first hub and it had a name "Hub1" for example. I bought the newest 4K AppleTV a week ago and put it in location of the original one. New unit name is "Hub2", and it shows in HomeKit as a hub and active. The first unit "Hub1" was renamed "4K AppleTV1" and moved to a different room in house. Now HomeKit shows 3 hubs, "Hub1", "Hub2" and "4K AppleTV1". There are only two hubs physically now though. How do I clear "Hub1"?

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remove hub

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