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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, I'll get straight to the point. They charged me $ 13, and I could not determine for what. There is nothing in the subscriptions section, the operation was carried out on behalf of epl. I do not understand where and to whom I need to write, help me, please, figure it out.
[Re-Titled by Moderator]
Nobody on these boards will know what it is. Click here for information; if the article doesn't cover it, use the link to contact Apple Support.
If they can't identify it, dispute it with your financial institution.
(199630)
Nobody on these boards will know what it is. Click here for information; if the article doesn't cover it, use the link to contact Apple Support.
If they can't identify it, dispute it with your financial institution.
(199630)
Hi vasilisa290,
Welcome to the Apple Community, where some of us do our best to help each other.
Wondering if you looked at your Apple ID account to see if the purchase was listed there, and may be recognised ?
Apple support have an article online that may help you request a refund, just click the link below:
.
If you see an unexpected charge:
You can request a refund* for a purchase that you don’t recognise, but you must pay for the purchase first.
How to cancel subscriptions from Apple
https://support.apple.com/en-au/HT202039
Hope this helps you :)
Hello! I have an issue with a purchase I didn’t make. There’s no information in purchase history but iTunes got 13.48$ from my bank account. Could you please figure out what’s the problem and fix it?
Unknown charge from Apple
