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Haythere- Author

Level 1

4 points

can i bring a device in the store to be unlocked

iPhone XS

Posted on Jun 8, 2021 2:31 PM

Top-ranking reply

shoeluvr13

Level 6

17,719 points

Posted on Jun 8, 2021 3:59 PM

I’m assuming it’s locked because of an unknown passcode.

If you don’t have a computer to use, yes sn Apple Store Genius Bar appointment can be made for help.

Click Get Hardware Help at https://www.apple.com/retail/geniusbar/ or start by selecting a store from https://locate.apple.com/findlocations

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can i bring a device in the store to be unlocked

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