Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i have updated ipad to version 14.6 successfully, but my emails will not download anymore

i cannot get my emails to download onto my ipad after updating to version 14.6 but nothing has changed at all in my email settings as they are correct



iPad (5th gen) Wi-Fi

Posted on Jun 8, 2021 9:10 PM

Reply
Question marked as Best reply

Posted on Jun 9, 2021 2:29 AM

Are you seeing any errors when attempting to access or download email? Any errors will be seen at the bottom of the Mail Sidebar on the left of your screen.


The most common recent cause of difficulties accessing email, following a change in either email settings or a system update, is that your email provider has changed their email to require App Specific Passwords.


If this is the problem, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo and Google all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


If your email provider is not one of those listed above, you will need to check requirements from your providers technical support pages.

2 replies
Question marked as Best reply

Jun 9, 2021 2:29 AM in response to Jbrisso

Are you seeing any errors when attempting to access or download email? Any errors will be seen at the bottom of the Mail Sidebar on the left of your screen.


The most common recent cause of difficulties accessing email, following a change in either email settings or a system update, is that your email provider has changed their email to require App Specific Passwords.


If this is the problem, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo and Google all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


If your email provider is not one of those listed above, you will need to check requirements from your providers technical support pages.

Jun 8, 2021 9:38 PM in response to Jbrisso

Jbrisso Said:

"i cannot get my emails to download onto my ipad after updating to version 14.6 but nothing has changed at all in my email settings as they are correct "

-------


Try a New App Password:

Try creating a new App Password. Your App Password may need to resync - something typical after update installations. You would log in using that password, rather than your email password. For Instance, here Is the site for gmailSign in with App Passwords - Google Account Help - Google

i have updated ipad to version 14.6 successfully, but my emails will not download anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.