My iphone cracked its disabled. I have an older Iphone 6, it was my ex-wife's. the old iphone six now says my apple id is the main one under general and settings, but whenever i want to update or install an app it says her apple id is required? please help
Hello marvanites,
We understand that you're being asked for your wife's Apple ID on the iPhone 6. This is normal, as apps and updates link themselves to the Apple ID used to download them. So you would need to either delete and redownload the content using your Apple ID, or follow the below steps to reset the iPhone:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Thanks!
Hello marvanites,
We understand that you're being asked for your wife's Apple ID on the iPhone 6. This is normal, as apps and updates link themselves to the Apple ID used to download them. So you would need to either delete and redownload the content using your Apple ID, or follow the below steps to reset the iPhone:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Thanks!
trying to backup old iphone
