You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cancel subscription

I canceled my subscription for iTunes or at least I thought I did but I keep getting charged each month for iTunes even though I thought I unsubscribed. I can’t seem to find how to stop them from charging me. I just got charged again today and I’m unemployed because of covid so this is taking from my food savings. Please help.

iPhone 11, iOS 14

Posted on Jun 9, 2021 11:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2021 11:59 AM

You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support


You should also Check your purchase history, this will allow you to see what you have been charged for. You shouldn't still continue receiving charges after cancelling a subscription, so this will help you to find out what the charge is (if it isn't the subscription)


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.




1 reply
Question marked as Top-ranking reply

Jun 9, 2021 11:59 AM in response to Medori_galori

You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support


You should also Check your purchase history, this will allow you to see what you have been charged for. You shouldn't still continue receiving charges after cancelling a subscription, so this will help you to find out what the charge is (if it isn't the subscription)


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.




Cancel subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.