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Cant access another Apple ID because I dont know the number

Hey there,

I recently got a new iPhone and it asked for one of my Apple ID's a verification code which was sent to number which I don't know. At the same time I cannot reset everything because in Apple Support it asks for same number, but because I don't know it I can't get any way to connect to it again. my older iOS 12 phone is still connected to that Apple ID, but not iCloud.

Any way to solve this?

iPhone 12

Posted on Jun 9, 2021 11:57 AM

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Posted on Jun 9, 2021 2:26 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   



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Cant access another Apple ID because I dont know the number

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