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Sound recognition not working

Sound recognition downloads alright over wifi but disappears once I switch off my phone and says refreshing in the settings. However the sound recognition items menu shows alright when in the control center.

Also doesn’t recognise any sounds. I’ve tried ringing my doorbell near the microphone quite a few times. Sigh didn’t work for me. Please help.

Posted on Jun 9, 2021 12:44 PM

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Jun 13, 2021 12:24 PM in response to manju242

Hi manju242,


We appreciate your patience. An update has been released. Updating can help with most irregularities the device is experiencing. Please back up your device and update it to iOS 14.6. For more information, check out:


Back up your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support


Let us know if you are still experiencing the same issue after you update.

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Jun 10, 2021 12:23 PM in response to manju242

Hi manju242,


We appreciate you reaching out to us about this matter and are here to help. We would like to ask you a couple of questions in order to get a better understanding. First, what exact version of iOS are you currently using? We ask as the menus and options can change slightly between versions of iOS, and we want to make sure we provide the most accurate steps. You can locate this by going to Settings > General > About. Also, what is your Wi-Fi and or cellular connection strength when this happens? Finally, have you had any issues with the microphone on any other application?


We thank you for your answers, they will help guide us to the next troubleshooting step.

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Sound recognition not working

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