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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Low sound on right AirPod

Hello!, one of my AirPods are not working and they are both charged the same and I have also cleaned them but there still is a problem. The right one still has low sound, if there is anything else that I can do to fix it please let me know, Thanks!


[Re-Titled by Moderator]

Posted on Jun 9, 2021 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2021 9:36 AM

You say you've done this:


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


Make sure it isn't a setting thing:


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


After that:


- Contact Apple Support about AirPods sound issues by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222


1 reply
Question marked as Top-ranking reply

Jun 10, 2021 9:36 AM in response to britny288

You say you've done this:


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


Make sure it isn't a setting thing:


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


After that:


- Contact Apple Support about AirPods sound issues by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222


Low sound on right AirPod

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