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wifi is not working on my new iphone

wifi is not working on my new iphone. I tried restarting the settings, and factory reinstalling. it still does not work. What can I do?

iPhone 12, iOS 14

Posted on Jun 9, 2021 9:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2021 9:46 PM

blizzah951 Said:

"wifi is not working on my new iPhone: wifi is not working on my new iphone. I tried restarting the settings, and factory reinstalling. it still does not work. What can I do?"

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If Wi-Fi is Not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


As a Last Resort:

E. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

1 reply
Question marked as Top-ranking reply

Jun 9, 2021 9:46 PM in response to blizzah951

blizzah951 Said:

"wifi is not working on my new iPhone: wifi is not working on my new iphone. I tried restarting the settings, and factory reinstalling. it still does not work. What can I do?"

-------


If Wi-Fi is Not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


As a Last Resort:

E. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

wifi is not working on my new iphone

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