Haven’t got apple wallet in my app watch
Hi!
I haven’t got apple wallet in my app.
and cos of it can’t use apple pay on my new watch.
thanks for help!
Question marked as
Hello AliceZagray! Welcome to apple support communities!
this is not good, and I’ll try to get this working for you as soon as I can. Firstly, check you are on the latest version of iOS on your paired iPhone - this should be iOS 14.6. To see this; go to settings, general, software update and check there is no outstanding updates. Then; go to the Apple Watch app on your paired iPhone and go to settings, general; software update and do the same thing as before checking there is no missing updates. Then, go to the App Store on your watch and search for apple wallet. The wallet app should appear. To connect cards, go to the watch app on your iPhone and scroll down a lot, then press on wallet and Apple Pay and add card. I hope this helps!
if it doesn’t work, please answer these questions:
- is your watch compatible with the update watchOS 7?
- is your iPhone compatible with the update iOS 14?
- was the wallet app previously available and suddenly disappeared or you have never looked?
- is it a new watch?
- and finally are you aware to pay you double click the side button on your Apple Watch?
I really hope this helps!