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Apple Car Play stopped working with my IPhone 7. It works with my husband's IPhone 6. I have uninstalled my IPhone and reinstalled on the Infotainment System. I have read that an IOS update may be the problem. What is the fix?
iPhone 7
Hello CWmw,
We understand that you’re unable to get CarPlay working properly with your iPhone 7, and we’d love to help. Let’s complete the following steps: If you need help with CarPlay
If you continue to experience the same behavior, we’ll need some additional information to further isolate the issue. Can you provide us with the following details:
• Which software version is installed on your iPhone? This can be found in Settings > General > About.
• Are you using a wired or wireless connection?
• Did you experience this behavior after making any changes to your phone, such as updating your software?
Thanks for allowing us to assist you. We look forward to hearing back from you soon!
Hello CWmw,
We understand that you’re unable to get CarPlay working properly with your iPhone 7, and we’d love to help. Let’s complete the following steps: If you need help with CarPlay
If you continue to experience the same behavior, we’ll need some additional information to further isolate the issue. Can you provide us with the following details:
• Which software version is installed on your iPhone? This can be found in Settings > General > About.
• Are you using a wired or wireless connection?
• Did you experience this behavior after making any changes to your phone, such as updating your software?
Thanks for allowing us to assist you. We look forward to hearing back from you soon!
Apple Car Play stopped working on 2021 Mazda CX-5
