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tango x scan / scanner

Has anyone been able to get the HP Tango X to scan?

I've tried iMac, iPad, iPhone (and Android) but each time the device reports it does not have scan capability. I've tried HP support, but they want remote access to my Mac (not possible in my business.)

The box and the device itself both report as being a Tango X (the one with a scanner.)

Both Airprint and HP Smart recognize the device as a Tango X.

What am I missing?

Thanks!

iMac 27″, macOS 11.3

Posted on Jun 10, 2021 9:08 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2021 11:40 AM

As you already know according to this Apple document, About AirPrint - Apple Support, your printer model is AirPrint compatible.


Go to the System/Printers & Scanners preference pane, Control (right) - click on your printer and select" Reset printing system…" from the contextual menu.


Then add the printer back with the AirPrint (wireless) option and try scanning again.


3 replies
Question marked as Top-ranking reply

Jun 10, 2021 11:40 AM in response to adamgreen

As you already know according to this Apple document, About AirPrint - Apple Support, your printer model is AirPrint compatible.


Go to the System/Printers & Scanners preference pane, Control (right) - click on your printer and select" Reset printing system…" from the contextual menu.


Then add the printer back with the AirPrint (wireless) option and try scanning again.


tango x scan / scanner

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