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User profile for user: thorsten_marketing
thorsten_marketing Author
User level: Level 1
4 points

who can analyze a crash report for me

My Mac keeps crashing. Freezes up. Ball of death and then mouse moves but nothing happens.

It also crashes on its own when in sleep move. PowerPoint and Zoom seem to crash it.

I used to run ok. Now it affects my work really badly.


Who can help me?

Here is a crash report.


Thanks and Karma points in advance.

panic(cpu 2 caller 0xffffff7f8fb4dad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds service: com.apple.logd, total successful checkins since load (27960 seconds ago): 2797, last successful checkin: 0 seconds ago service: com.apple.WindowServer, total successful checkins since load (27930 seconds ago): 2781, last successful checkin: 120 seconds ago Backtrace (CPU 2), Frame : Return Address 0xffffff914b8f3720 : 0xffffff800e91c63d 0xffffff914b8f3770 : 0xffffff800ea56b25 0xffffff914b8f37b0 : 0xffffff800ea486ae 0xffffff914b8f3800 : 0xffffff800e8c2a40 0xffffff914b8f3820 : 0xffffff800e91bd07 0xffffff914b8f3920 : 0xffffff800e91c0f7 0xffffff914b8f3970 : 0xffffff800f0c0ba8 0xffffff914b8f39e0 : 0xffffff7f8fb4dad5 0xffffff914b8f39f0 : 0xffffff7f8fb4d7fa 0xffffff914b8f3a10 : 0xffffff800f052a4e 0xffffff914b8f3a60 : 0xffffff7f8fb4ccfe 0xffffff914b8f3b60 : 0xffffff800f05bc73 0xffffff914b8f3ca0 : 0xffffff800ea05622 0xffffff914b8f3db0 : 0xffffff800e9223a8 0xffffff914b8f3e10 : 0xffffff800e8f8d35 0xffffff914b8f3e70 : 0xffffff800e90fb02 0xffffff914b8f3f00 : 0xffffff800ea2e0a5 0xffffff914b8f3fa0 : 0xffffff800e8c3226 Kernel Extensions in backtrace: com.apple.driver.watchdog(1.0)[6269905F-7EFE-30D3-AB0F-68AF13BC33E7]@0xffffff7f8fb4c000->0xffffff7f8fb54fff BSD process name corresponding to current thread: watchdogd Mac OS version: 19H1217 Kernel version: Darwin Kernel Version 19.6.0: Thu May 6 00:48:39 PDT 2021; root:xnu-6153.141.33~1/RELEASE_X86_64 Kernel UUID: 0B6CD26B-B526-3646-9B69-02D22BBE9C52 Kernel slide: 0x000000000e600000 Kernel text base: 0xffffff800e800000 __HIB text base: 0xffffff800e700000 System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2) System shutdown begun: NO Panic diags file available: YES (0x0) System uptime in nanoseconds: 27967112116452 last loaded kext at 39989079933: >!A!BMultitouch 97 (addr 0xffffff7f92771000, size 57344) last unloaded kext at 5513540109726: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f90060000, size 24576) loaded kexts: com.Cycling74.driver.Soundflower 2 >!A!BMultitouch 97 @fileutil 20.036.15 >!APlatformEnabler 2.7.0d0 >AGPM 111.4.4 >X86PlatformShim 1.0.0 @filesystems.autofs 3.0 >!AHDA 283.15 @kext.AMDRadeonServiceManager 3.1.0 >!AUpstreamUserClient 3.6.8 @kext.AMDFramebuffer 3.1.0 @kext.AMDRadeonX4000 3.1.0 >!A!IKBLGraphics 14.0.7 >!A!IPCHPMC 2.0.1 >!AGFXHDA 100.1.429 |Broadcom!B20703USBTransport 7.0.6f8 >eficheck 1 >!AGraphicsDevicePolicy 5.2.7 >!ASMCLMU 212 >AudioAUUC 1.70 @AGDCPluginDisplayMetrics 5.2.7 >!AHV 1 |IOUserEthernet 1.0.1 |IO!BSerialManager 7.0.6f8 >pmtelemetry 1 @Dont_Steal_Mac_OS_X 7.0.0 >!A!IKBLGraphicsFramebuffer 14.0.7 >!A!ISlowAdaptiveClocking 4.0.0 >!AMCCSControl 1.14 >!AThunderboltIP 3.1.4 @kext.AMD9500!C 3.1.0 >!AVirtIO 1.0 @filesystems.hfs.kext 522.100.5 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @BootCache 40 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 @filesystems.apfs 1412.141.2 >!ASDXC 1.7.7 |!ABCM5701Ethernet 10.3.5 >AirPort.BrcmNIC 1400.1.1 @private.KextAudit 1.0 >!AAHCIPort 341.140.1 >!AACPIButtons 6.1 >!ARTC 2.0 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 >!AMultitouchDriver 3440.1 >!AInputDeviceSupport 3440.8 >!A!BHIDKeyboard 209 >IO!BHIDDriver 7.0.6f8 >!AHIDKeyboard 209 @kext.triggers 1.0 >DspFuncLib 283.15 @kext.OSvKernDSPLib 529 @kext.AMDRadeonX4200HWLibs 1.0 @kext.AMDRadeonX4000HWServices 3.1.0 |Broadcom!BHost!CUSBTransport 7.0.6f8 |IO!BHost!CUSBTransport 7.0.6f8 |IO!BHost!CTransport 7.0.6f8 >!AGraphicsControl 5.2.7 |IONDRVSupport 576.1 |IOAVB!F 850.1 |IO!B!F 7.0.6f8 |IO!BPacketLogger 7.0.6f8 >!AHDA!C 283.15 |IOHDA!F 283.15 |IOAccelerator!F2 438.7.4 @!AGPUWrangler 5.2.7 |IOSlowAdaptiveClocking!F 1.0.0 >!ASMBus!C 1.0.18d1 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 >!ASMBusPCI 1.0.14d1 @kext.AMDSupport 3.1.0 @!AGraphicsDeviceControl 5.2.7 |IOGraphics!F 576.1 @plugin.IOgPTPPlugin 840.3 >!UAudio 323.4 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 |IOAudio!F 300.2 @vecLib.kext 1.2.0 |IOSerial!F 11 |IOSurface 269.11 @filesystems.hfs.encodings.kext 1 >!AThunderboltDPInAdapter 6.2.6 >!AThunderboltDPAdapter!F 6.2.6 >!AThunderboltPCIDownAdapter 2.5.4 >!AHPM 3.4.4 >!A!ILpssI2C!C 3.0.60 >!A!ILpssDmac 3.0.60 |IOAHCIBlock!S 316.100.5 >!AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.1 |IOEthernetAVB!C 1.1.0 |IO80211!F 1200.12.2b1 >mDNSOffloadUserClient 1.0.1b8 >corecapture 1.0.4 |IOSkywalk!F 1 |IONVMe!F 2.1.0 >!A!ILpssI2C 3.0.60 |IOAHCI!F 290.0.1 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 |IOUSB!F 900.4.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 >DiskImages 493.0.0 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!ASSE 1.0 >!AKeyStore 2 >!UTDM 489.120.1 |IOSCSIBlockCommandsDevice 422.120.3 >!ACredentialManager 1.0 >KernelRelayHost 1 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 |IOUSBMass!SDriver 157.140.1 |IOSCSIArchitectureModel!F 422.120.3 |IO!S!F 2.1 |IOUSBHost!F 1.2 >!UHostMergeProperties 1.2 >usb.!UCommon 1.0 >!ABusPower!C 1.0 |CoreAnalytics!F 1 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |IOTimeSync!F 840.3 |IONetworking!F 3.4 |IOReport!F 47 >!AACPIPlatform 6.1 >!ASMC 3.1.9 >watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.corecrypto 1.0 @kec.Libm 1


iMac Line (2012 and Later)

Posted on Jun 10, 2021 11:56 AM

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User profile for user: BobHarris
BobHarris
User level: Level 9
55,931 points

Posted on Jun 10, 2021 12:16 PM 

panic(cpu 2 caller 0xffffff7f8fb4dad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service: com.apple.WindowServer, total successful checkins since load (27930 seconds ago): 2781, last successful checkin: 120 seconds ago


Something prevented the macOS WindowServer from getting back to the WatchDog timer and resetting it within a 120 second interval.


Unfortunately the WatchDog timout panics do not tell you anything else. You do now know what prevented WindowServer from getting to the code that resets the WatchDog timer, only that it did not reset it in 120 seconds.


Sometimes 3rd party kernel extensions can cause interference. You do have Soundflower installed, but I do not know why code related to sound would interfere with the WindowServer.

com.Cycling74.driver.Soundflower	2

But if you do not need Soundflower, you might consider uninstalling it.


If you have external devices plugged into your iMac, consider disconnecting them. If you have a USB keyboard or mouse, you might consider swapping them out for a different USB keyboard or mouse (AS AN Experiment), to see if any of the external devices are causing bus interference.


If you have any 3rd party anti-virus, firewalls (such as LittleSnitch, or a firewall as part of an anti-virus package), or memory cleaners, or other apps that claim to improve your Mac's performance, consider uninstalling them (at least as an experiment; but generally they are not that good an idea; except maybe LittleSnitch, but still uninstall it until you know it is innocent).

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User profile for user: BobHarris
BobHarris
User level: Level 9
55,931 points

Jun 10, 2021 12:16 PM in response to thorsten_marketing 

panic(cpu 2 caller 0xffffff7f8fb4dad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service: com.apple.WindowServer, total successful checkins since load (27930 seconds ago): 2781, last successful checkin: 120 seconds ago


Something prevented the macOS WindowServer from getting back to the WatchDog timer and resetting it within a 120 second interval.


Unfortunately the WatchDog timout panics do not tell you anything else. You do now know what prevented WindowServer from getting to the code that resets the WatchDog timer, only that it did not reset it in 120 seconds.


Sometimes 3rd party kernel extensions can cause interference. You do have Soundflower installed, but I do not know why code related to sound would interfere with the WindowServer.

com.Cycling74.driver.Soundflower	2

But if you do not need Soundflower, you might consider uninstalling it.


If you have external devices plugged into your iMac, consider disconnecting them. If you have a USB keyboard or mouse, you might consider swapping them out for a different USB keyboard or mouse (AS AN Experiment), to see if any of the external devices are causing bus interference.


If you have any 3rd party anti-virus, firewalls (such as LittleSnitch, or a firewall as part of an anti-virus package), or memory cleaners, or other apps that claim to improve your Mac's performance, consider uninstalling them (at least as an experiment; but generally they are not that good an idea; except maybe LittleSnitch, but still uninstall it until you know it is innocent).

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who can analyze a crash report for me

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