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Level 1

4 points

Payment

Why can’t I remove old credit card and add new one

iPhone 11, iOS 14

Posted on Jun 10, 2021 7:17 PM

Top-ranking reply

Level 6

16,052 points

Posted on Jun 10, 2021 7:20 PM

Try updating to the latest version of iOS (Currently iOS 14.6)

Also if you have any active subscriptions and/or an unpaid balance, you can't remove all payment methods on your account.

You might want to try adding your new payment method first and then removing the old one.

Follow the steps at the link below:

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