Order was not placed But Money got deducted from the bank account(Apple India pvt ltd)
I ordered the macBook Pro M1 on 8 june 2021 but I didn't receive the order id or number from Apple India Pvt Ltd. The amount has been deducted from my bank account . I contacted the customer support they were like the amount is not captured yet but I received conformation from bank as well as the Billdesk that the amount is settled to the merchant (ie. Apple India pvt ltd).
Can anyone tell me weather I will receive the order number or get refund ? and
If refund how long it might take to get refund?