I was charged 32.99 for an app that I have NEVER used. I would like a refund.
I was charged for an app I downloaded that was FREE and which I never even used it or opened that app.
iPhone 8 Plus, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I was charged for an app I downloaded that was FREE and which I never even used it or opened that app.
iPhone 8 Plus, iOS 14
See here: link-> Request a refund for apps or content that you bought from Apple - Apple Support
Make sure you have canceled any related subscription to the App before request a refund: link-> How to cancel a subscription from Apple - Apple Support
See here: link-> Request a refund for apps or content that you bought from Apple - Apple Support
Make sure you have canceled any related subscription to the App before request a refund: link-> How to cancel a subscription from Apple - Apple Support
If this is a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
FOR REFUNDS for either a purchase or a subscription
click here to Report A Problem --> https://reportaproblem.apple.com/?s=6
If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
I was charged 32.99 for an app that I have NEVER used. I would like a refund.