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My Mac is not opening anything on a browser

Help! My MacBook Pro won’t open any sites on Safari or Chrome!

MacBook Pro 13″, OS X 10.11

Posted on Jun 11, 2021 5:23 PM

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Question marked as Best reply

Posted on Jun 11, 2021 6:12 PM

There is one thing in common with both browsers and that is an internet connection. Is you MacBook Pro connected to the internet?

  1. Reboot the MacBook Pro and see whether that solves the issue. If that does not work then-
  2. Reboot your Wi-Fi Router by simply unplugging it from electrical power for 40 seconds and plugging it back in. If that does not work then-
  3. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  4. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  5. Enter ➔ Safe Mode and see if the internet issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then let us know with the results of all of the steps above.


Axel F.

1 reply
Question marked as Best reply

Jun 11, 2021 6:12 PM in response to pfh123

There is one thing in common with both browsers and that is an internet connection. Is you MacBook Pro connected to the internet?

  1. Reboot the MacBook Pro and see whether that solves the issue. If that does not work then-
  2. Reboot your Wi-Fi Router by simply unplugging it from electrical power for 40 seconds and plugging it back in. If that does not work then-
  3. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  4. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  5. Enter ➔ Safe Mode and see if the internet issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then let us know with the results of all of the steps above.


Axel F.

My Mac is not opening anything on a browser

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