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abarnes07 Author

Level 1

4 points

can't unlock phone

how to backup phone on a locked iPhone

Posted on Jun 11, 2021 6:03 PM

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Top-ranking reply

Level 9

55,254 points

Posted on Jun 11, 2021 6:38 PM

You cannot back-up a phone while it is locked. You didn't tell us what lock you are dealing with. If it is Passcode Lock, see this link...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If it is Activation lock, see this link...

How to remove Activation Lock - Apple Support

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1 reply

Top-ranking reply

Level 9

55,254 points

Jun 11, 2021 6:38 PM in response to abarnes07

You cannot back-up a phone while it is locked. You didn't tell us what lock you are dealing with. If it is Passcode Lock, see this link...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If it is Activation lock, see this link...

How to remove Activation Lock - Apple Support

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can't unlock phone

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