Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
I just got this new Macbook Pro and found this circle mark and the scratches. Is it normal?
I purchased on Apple website, not vendors.
I wonder shall I return it? It was a bit sad. Or because the color is silver so that the factory does checkup and can easily scratch it? Maybe I should have a grey one?
What is the circle mark around the Apple logo?
Thanks!
None of those things that you mentioned in your post are normal. There should not be any scratches or marks on your MacBook Pro when it is purchased brand new from Apple. I recommend that you get it exchanged by stating your case to either Apple Support or by visiting the Apple Store (if there is one near you). if you choose to contact Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.
Axel F.
None of those things that you mentioned in your post are normal. There should not be any scratches or marks on your MacBook Pro when it is purchased brand new from Apple. I recommend that you get it exchanged by stating your case to either Apple Support or by visiting the Apple Store (if there is one near you). if you choose to contact Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.
Axel F.
Mark/Scratch right out of the box on Macbook Pro 13 inches
