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nousername79 Author

Level 1

4 points

Voicemail

How can I get my voicemail to show up on my phone without having to call mailbox ?

iPhone 12 mini, iOS 14

Posted on Jun 12, 2021 4:55 AM

Best reply

Lawrence Finch

Level 10

203,166 points

Posted on Jun 12, 2021 7:32 AM

As Lyssa says, contact your carrier.

Here are a couple of troubleshooting steps you can do yourself:

Make sure you have Cellular Data turned on. Visual Voicemail cannot use Wi-Fi, because your carrier doesn’t have access to your Wi-Fi connection
Try restarting your phone→Restart your iPhone - Apple Support

Beyond that contacting your carrier and asking them to reprovision your visual voicemail is the next step. Visual Voicemail is a way to transfer the contents of your carrier’s voicemail server to your phone. But the actual voicemail itself is recorded, stored, and managed on the carrier’s voicemail server, not on your iPhone. The VVM function on the phone is an interface to control that backend service.

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Voicemail

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