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beats flex red light indicator is on constantly after charging and will not reset. what do i need to do to fix them?

beats flex red light indicator is on constantly after charging and will not reset. what do i need to do to fix them?

Posted on Jun 12, 2021 2:59 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2021 12:31 PM

Hello, BrentsBeachBall. Thank you for using the Apple Support Communities. We understand your situation and how your Beats will not charge or reset as expected. We know that you must be eager to start using your Beats again and we’re happy to help you find a solution. 


We’re glad to see that you’ve already used the Apple Support article that explains how you can reset your Beats. 


To continue from here, we’d suggest testing your Beats with other charging cables and adapters. 


If you continue to notice that your Beats will not power on as expected after using other chargers, we would suggest contacting Apple Support directly for more help. 


Depending on your location, you may be able to contact Apple Support using the following link: 


Get Support


We hope this information helps you. Please let us know if you have any questions. 

Cheers! 

1 reply
Question marked as Top-ranking reply

Jun 13, 2021 12:31 PM in response to BrentsBeachBall

Hello, BrentsBeachBall. Thank you for using the Apple Support Communities. We understand your situation and how your Beats will not charge or reset as expected. We know that you must be eager to start using your Beats again and we’re happy to help you find a solution. 


We’re glad to see that you’ve already used the Apple Support article that explains how you can reset your Beats. 


To continue from here, we’d suggest testing your Beats with other charging cables and adapters. 


If you continue to notice that your Beats will not power on as expected after using other chargers, we would suggest contacting Apple Support directly for more help. 


Depending on your location, you may be able to contact Apple Support using the following link: 


Get Support


We hope this information helps you. Please let us know if you have any questions. 

Cheers! 

beats flex red light indicator is on constantly after charging and will not reset. what do i need to do to fix them?

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