The reason for not installing the Instagram application
iPhone 6s, iOS 12
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iPhone 6s, iOS 12
Hi coral8,
We appreciate you reaching out to us about this matter and are here to help. We would like to ask you a couple of questions in order to get a better understanding. First, what exact version of iOS/iPadOS are you currently using? We ask as the menus and options can change slightly between versions of the OS, and we want to make sure we provide the most accurate steps. You can locate this by going to Settings > General > About. Also, have you tried deleting the icon, restarting and reinstalling the application? Finally, have you check to see if Instagram has had any recent outages that would effect the download of there application?
We thank you for your answers, they will help guide us to the next troubleshooting step.
The reason for not installing the Instagram application