You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The reason for not installing the Instagram application

iPhone 6s, iOS 12

Posted on Jun 12, 2021 3:47 PM

Reply
1 reply

Jun 13, 2021 12:39 PM in response to coral81

Hi coral8,


We appreciate you reaching out to us about this matter and are here to help. We would like to ask you a couple of questions in order to get a better understanding. First, what exact version of iOS/iPadOS are you currently using? We ask as the menus and options can change slightly between versions of the OS, and we want to make sure we provide the most accurate steps. You can locate this by going to Settings > General > About. Also, have you tried deleting the icon, restarting and reinstalling the application? Finally, have you check to see if Instagram has had any recent outages that would effect the download of there application?


We thank you for your answers, they will help guide us to the next troubleshooting step.

The reason for not installing the Instagram application

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.