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when I try to download powerpoint it says that a"(null) can’t be installed on “Macintosh HD” because macOS version 10.14 or later is required. When I downloaded this I got another error message saying same thing

when I try to download powerpoint it says that a"(null) can’t be installed on “Macintosh HD” because macOS version 10.14 or later is required. When I downloaded this I got another error message saying same thing

iMac 21.5″ 4K, macOS 10.13

Posted on Jun 12, 2021 5:15 PM

Reply
3 replies

Jun 13, 2021 2:21 AM in response to Luca_Melania

It sound from the actions taken and error messages received either the computer does no Qualify for Mojave or this is a lack of Empty Space on the Computer to install Mojave.


macOS Mojave - Technical Specifications


General Requirements

  • OS X 10.8 or later
  • 2GB of memory
  • 12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible Internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Mojave:

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with recommended Metal-capable graphics cards)



If the computer is on the above List - it Qualifies to upgrade from High Sierra to Mojave. If it does not appear on the above list - Mojave can not be installed.


If it does qualify for Mojave and Empty Disk Space is the issue - What is “Other” storage on a Mac, and how can I clean it out?




Jun 13, 2021 11:04 AM in response to Luca_Melania

D.I. Johnson gave the correct response. You're running High Sierra, 10.13.x. Office 2019 and/or the more recent point releases of Office 365 require Mojave 10.14.x as the minimum OS to run.


MS changed the system requirements for the Mac a couple of years ago. Instead of constantly patching older titles so they'll run under numerous versions of the Mac OS, perpetual license versions, from their release date, now run under three major Mac OS releases. Period.


For example, Office 2011 was released in late 2010. About the same time as Snow Leopard, 10.6.x. MS released updates and patches for it all the way through High Sierra. That's eight years of keeping ancient software going at no cost to the user. Being that generous costs too much for any company. Lots of time and expenses put into all of these patches with no income to cover it. Few new licenses being sold to replace old software that still works.


Per MS' three year rule, Office 2016 will only run under El Capitan 10.11.x through High Sierra 10.13.x. Office 2019 will only run under Mojave 10.14.x through Big Sur 11.x. Because Big Sur is the three year cutoff for 2019, Office 2021 (or 2022, whichever MS calls it), will be released in conjunction with macOS Monterey this fall since Office 2019 will not run under it.


365 somewhat follows the same basic rule. On MS' download page, you can get older versions of 365 - to a point. As you'll see, you can only download as far back as the 16.27 release from July 16, 2019. Not far enough back for High Sierra. Anything older than that is listed, but no downloads are available for those releases.


If you require Office, and you want a perpetual license rather than the 365 subscription, the cheapest option is to get the single user license of 365 now and pay for it $6.99 monthly rather than for a year. Then as soon as Office 2021/2022 is released, purchase that and cancel 365.


But, as D.I. Johnson also already noted, you still have to upgrade the OS on your Mac to at least Mojave before Office can be installed. If you can't upgrade past High Sierra because you have an older Mac, then you'll first have to get a new, or much newer Mac to replace the one you have.

when I try to download powerpoint it says that a"(null) can’t be installed on “Macintosh HD” because macOS version 10.14 or later is required. When I downloaded this I got another error message saying same thing

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