You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch won’t update keeps cycling back between verifying and preparing and then starts the update and when it says it’s done it asks me to install the update, help! I also can’t get my watch to pair again without doing the update

How can I fix my Apple Watch it will not update! I’ve reset it, deleted the app from my phone nothings working!

Apple Watch

Posted on Jun 13, 2021 7:41 AM

Reply
1 reply

Jun 14, 2021 1:52 AM in response to Mollygallagher12

This could be a compatibility issue, if your iPhone is already running the current iOS 14. Apparently that version is not able to complete the update for a backlevel watchOS 6 any more. If that sounds like a match in your case, two options:

  • Find an old iPhone with iOS13 or older on it and complete the pairing and update to watchOS 7.5 with that. Once that is done, you can re-pair the S3 with your own iPhone again.
  • Contact Apple Support or visit an Apple Store and ask if they can run this update for you.


Apple Watch won’t update keeps cycling back between verifying and preparing and then starts the update and when it says it’s done it asks me to install the update, help! I also can’t get my watch to pair again without doing the update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.