Scanned documents in iCloud not showing

Hello orestes176,

Thank you for using Apple Support Communities. It's our understanding that A scanned document in the Notes app doesn't appear in iCloud. We're happy to help.

If you haven't already go to Settings > [your name] > iCloud and make sure Notes has been enabled. Also make sure that you have a strong Internet connection. Test the issue while connected to a different network if possible.

If the issue persists, let us know if the note itself appears in iCloud. Please include specific error messages and any troubleshooting steps that you may have tried.

Have a nice day!

Have had this problem for a long time as well. The only way around this I have found is to email the scanned docs from notes through an email app (all from my iPhone). Then I download the scanned docs through my email on my PC. Anyone have an idea when this will be addressed by Apple?

This is insanely frustrating. I was so happy to get rid of a 3rd party scanning app, then Work implemented a forced migration away from MacOS. So, stuck with Windows. My workaround is to share a copy of the note to iCloud which I have the windows app (iCloud Drive for Windows) installed for. It drops a PDF of the scanned items in the folder. ...while we wait for a fix...

I really don't like responses that assume the original questioner is clueless about basic operations of their device. Of course Notes is annealed across their device. The syncing problem is not with the operator (owner) it's with the software or glitch. That is the help people want, not some rehash of the manual. Please provide quality help next time.

Same problem for months. Have talked to 15 Apple reps since last Spring, including second level reps. Second level reps referred problem to the engineers twice and I keep getting asked same questions repeatedly even when I have a case number. So far, no resolution. Engineers requires a week to respond each time. Engineers latest request is for HAR files, which the second level rep could not clearly explain. The problem exists only when I try to access iphone scanned docs via Windows 10 PC icloud.com. So Engineers want HAR file of PC, but apparently HAR file gives their employees access to all my passwords for everything I've logged onto (ie bank accounts) All reps have claimed grey Notes is not a 'known issue'. My iphone 8+ is a replacement for the same phone that bricked 1 year after I bought it, and Notes has never worked on the replacement. New 2021 FILES app now has scan feature, and it appears to scan docs to icloud correctly.

The text in my note shows but the scanned doc in the note is not showing up in iCloud notes

I cannot view my scannable document on iCloud. I scanned in my COVID vaccination card as suggested but the viewing is blank when signing into iCloud. What am I to do to get this to show?

I have had the same issue for ages. Currently on a iPhone SE 1st gen iOS 14.4.1. Windows 10, Chrome browser.

Refused to load the image 'https://cvws.icloud-content.com/B/AdJTSN8CIBkZnwcJ7a6Wkip1HLokARiFP_ggpnIckzujLr1_-R0HFhXw/$%7Bf%7D?... because it violates the following Content Security Policy directive: "img-src 'self' blob: data:".

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I'm not able to view scanned documents in Notes via iCloud.com on Mac. I have Notes synced from my iPhone to iCloud. I'm able to view the scanned documents on my iPhone through the Notes app but not through iCloud. It'll show a list of notes and next to it any typed text and a blank square. Help?



Well do not contact Apple Support for this problem as I did. I was elevated twice so I assumed I was working with an expert who indicated several times she needed to send information to technicians. On my 3rd scheduled callback from this individual, an Apple Support Team Member, she did an unthinkable act by not calling me back and as I waited for an hour I receive an email "Hi, We called but couldn’t reach you. If you still need help, let us know. " Rather than transfer me to a higher level because she did not have an answer she LIED ABOUT A CALLBACK. I was stunned and I have since sent in requests for callback to my open case and have not received any response. Thank you Alyssa at Apple for wasting approximately 3 to 4 hours of my times. My problem remains the same as your problem, a grayed out image on iCloud.com. I believe Apple is aware of this serious problem and either does not know how to fix or doesn't care. If you discover a fix, please message me. My problem continues without a solution.

Well do not contact Apple Support for this problem as I did. I was elevated twice so I assumed I was working with an expert who indicated several times she needed to send information to technicians. On my 3rd scheduled callback from this individual, an Apple Support Team Member, she did an unthinkable act by not calling me back and as I waited for an hour I receive an email "Hi, We called but couldn’t reach you. If you still need help, let us know. " Rather than transfer me to a higher level because she did not have an answer she LIED ABOUT A CALLBACK. I was stunned and I have since sent in requests for callback to my open case and have not received any response. Thank you Alyssa at Apple for wasting approximately 3 to 4 hours of my times. My problem remains the same as your problem, a grayed out image on iCloud.com. I believe Apple is aware of this serious problem and either does not know how to fix or doesn't care. If you discover a fix, please message me. My problem continues without a solution.

@JovonaP.

Yes, the issue still persists. The note appears in iCloud with typed text and a blank square to the right.

LET US KNOW when Notes scanned documents will be visible and downloadable in iCloud.

Just replying to say I have the same issue. Unable to view scanned documents in iCloud Notes via the web browser. They show up find on my iPhone and iPad.

Seems like an easy issue for Apple to verify. Make new note on iPhone, scan document, view note on icloud.com in a web browser.

Hi

I have the same problem with my scanning program ( Swiftscan) PDF scans are showing blank this last 10 days ? not syncing with icloud . Thumbnails look ok , but open up as blank . On looking into icloud drive seprately , the scans are ok , so seems like a sync problem . Tried allsorts to no avail . Now on IOS 15.0.2 , no benefit