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Dale1969kee Author

Level 1

4 points

My iphone xr is stuck on apple logo, please what can I do without losing my information😭😭😭😭😭 it just started 3 days ago

I dont know my device suddenly went off and started showing apple logo without switching on😭😭😭😭

iPhone XR, iOS 14

Posted on Jun 14, 2021 2:50 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jun 14, 2021 3:22 AM

Put it on charge and perform a "forced restart" of your XR, using these instructions:--> Force restart iPhone – Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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My iphone xr is stuck on apple logo, please what can I do without losing my information😭😭😭😭😭 it just started 3 days ago

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