Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Can’t download or update

Every time I try download or update and app. Shows me to my billing page and then says billing from something previous has not happened. I update my billing info address and banking details but then declines it???? Help pls

iPhone 8, iOS 14

Posted on Jun 14, 2021 6:39 AM

Best reply

KiltedTim

Level 10

195,501 points

Posted on Jun 14, 2021 6:49 AM

Contact iTunes Store support.

View in context

Similar questions

Hi, I am not able to update my billing information. Each time I try, I get an error stating that "Your payment method was declined. Update it or add a new payment and try again." I am not able to update any apps due to this. Please help. Thank you. Hi, I am not able to update my billing information. Each time I try, I get an error stating that "Your payment method was declined. Update it or add a new payment and try again." It does not give any other details and I have tried adding other payment methods with no luck. I am not able to update any apps due to this. Please help. Thank you.
626 6
Problem with update my application I can't update any application, When I click on update bottom, I received a message about problem with billing, I don't know why, please if you can help me to fix it, do it
82 1
Updates It says there’s a billing problem, then it brings me to my billing address. Everything is up to date but it doesn’t allow me to update. Please help me
115 1

1 reply

Best reply

KiltedTim

Level 10

195,501 points

Jun 14, 2021 6:49 AM in response to Drh60

Contact iTunes Store support.

Can’t download or update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up