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Billing problem

Why I'm getting error message when trying to download free games from the apple store saying that there is a billing problem with a previous purchase and cannot download any free games or apps.

Posted on Jun 14, 2021 9:54 AM

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Posted on Jun 14, 2021 10:02 AM

In such a situation, contact iTunes Store Support Team using this link:--> iTunes Store & App Store – Get support for various issues, choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

1 reply
Question marked as Best reply

Jun 14, 2021 10:02 AM in response to Yahiyaellithy

In such a situation, contact iTunes Store Support Team using this link:--> iTunes Store & App Store – Get support for various issues, choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

Billing problem

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