Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Suspicious /fraudulent email

I believe someone is attempting to contact me in order to get my account information. Here is the email I opened regarding Apple Case:****



Hello,


It looks like someone logged into your account from a device "iPhone 6S Plus" on June 13, 2021. The login took place somewhere near Norfolk, VA, United States (IP = ****), and do something with your card. 


Please verify your account information now, or your account will be locked permanent soon. Please visit this link to log in to your account and update your account.


Thank you,


The grammar is incorrect and it looks suspicious. Please advise. Thank you.



[Edited by Moderator]


Posted on Jun 14, 2021 10:50 AM

Reply
Question marked as Best reply

Posted on Jun 14, 2021 10:50 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Similar questions

4 replies
Question marked as Best reply

Jun 14, 2021 10:50 AM in response to Agwife2007

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Jun 19, 2021 7:07 AM in response to Agwife2007

I have received 2 emails stating my apple account has been compromised in Norfolk VA . When you click on the link it asks basic info at first then it asks for you SS# ! This must be a scam because the wording is not accurate as far as professionally written. I seen someone else posted the exact same email . This has to be shared to people so that they are not scammed out of their accounts and identity !!

Suspicious /fraudulent email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.