6 Replies Latest reply: Aug 4, 2010 12:10 PM by rpduval
rpduval Level 1 Level 1
I just d/l a video in mp4 format. Using Get Info I see:

Dimensions: 640x352
Codecs: H.264, AAC
Duration: 56.27
Audio channels: 1
Total bit rate: 1796

I added it to my iTunes library, it plays fine with iTunes and Quicktime but iTunes tells me the video is not in the correct format. When I select Create iPad Version it creates a much smaller file that plays the audio but just a white screen for the video.

Ideas?

Update - tried using QT and Save As to change to .mov and got the same white screen.

Message was edited by: rpduval

24" 2.4GHz alumiMac 3/320, Mac OS X (10.6.4)
Reply by lllaass on Aug 1, 2010 2:48 PM Helpful
I would try converting the video via the freeware program Handbrake. I convert videos that way and just select the default mp4 settings.

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