Paypal Account not opening

I'm having the same issue. can't get PayPal to open at all - not available when trying to purchase from another website, can't get the app to open on my phone or iPad. can only get the website to open on my MacBook if I use the Firefox browser - but then I don't see the "manage open sessions" that you are referring to on the security tab. I have restarted devices, reinstalled the app, changed the password. Nothing works.

any other ideas from anyone?

I had this same issue but I could get into my account through google chrome web browser on my PC. Once logged in on I turned off two factor authentication in the settings menu of Paypal. I also cleared cookies on my safari web browser on my Iphone. All software and app versions were up to date.

Once I turned off the two factor authentication I got logged right in on safari and then through the iOS app as well. Hopefully this helps someone.

Thanks for the DNS hint!

Easy to test by turning off WiFi, which proved that I could sign in over cellular. So I switched my router's DNS servers to Cloudfare's (1.1.1.1 and 1.0.0.1) and now it works over WiFi as well.

No more disabling 2-step verification when I need to use PayPal on my phone. Nice!

• What happens when you try?
• What software versions are involved?
  • iOS?
  • PayPal?
• Is this the only irregular behavior?
• How full is your iPhone’s storage (Settings > General > iPhone Storage)?
  • How much used?
  • How much total?

After 2 days dealing with this I resolved it…

Go to paypal webpage in a diferent device

Log in

Go to security center/manage opened sessions

Delete all sessions opened in your “iphone safari”

You can login now with your iphone

I had a similar problem, after entering my login credentials I was greeted with an unchanging blank screen. I have managed to regain access on my iPhone by logging in via the web and disabling 2FA as I suspected that might be the issue. I can now login normally on my iPhone, but without 2FA. I will try resetting 2FA again in a few days and see what happens.

This actually worked for me! I've been trying for two months, changed my password (through Google Chrome) and reinstalled the app 3 times with no luck. But turning off two-factor authentication did it . Thank you for this tip.

That didn’t work for me, I did turn off 2 factor authorization and was able to get into paypal to check out, before that it didn’t work on any of my IOS devices (I have a lot). I wish they’d fix it, so I can turn 2 factor back on.

I was experiencing a similar thing with the PayPal app (8.6.1) on iOS (14.8.1). Just the blank screen waiting for the 2FA to load. My last attempt i waited for 3 minutes and it finally loaded. I didn't time it prior to that (and while I think it was the current version of the PayPal app, I had deleted it to reinstall prior to checking the version I was on, I suspect it was the current one as it was updated 2 days ago).

I'm not interested in turning off 2FA, so it looks like I'll just need to wait until this clears up.

I noticed too, when I tried to log in with Chrome (Version 95.0.4638.69) on Catalina (10.15.7) that it took a while to load as well. I looked for the security and current sessions to see if that was an issue, but was unable to find that option in the security tab.

Change your WiFi dns to Google

8.8.8.8 / 8.8.4.4

This method worked for me without having to disable 2fa

if it did work for you click the helpful button so it reach more people

have a good day

That’s not bad. However, PayPal 7.42.1 was released yesterday.