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my phone has the apple logo coming on and turning off and it wont pull up on the computer as a devise

my phone has the apple logo coming on and turning off and it wont pull up on the computer as a devise. i have called support twice and have yet to get it completely turned on. i have looked online at what to do and i am still at a loss.

iPhone 11 Pro Max

Posted on Jun 14, 2021 7:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2021 8:24 PM

Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the documents about contacting Apple.

1 reply
Question marked as Top-ranking reply

Jun 14, 2021 8:24 PM in response to hayleeballard19

Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the documents about contacting Apple.

my phone has the apple logo coming on and turning off and it wont pull up on the computer as a devise

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