Why IOS Safari using google search engine fails when using wifi since recent updates

Since the last two updates of the IOS when using safari and the default search engine google, it essentially hangs when using wifi. If the search engine is changed to the other available search engines the search works.


If wifi is turned off and the mobile/telco simcard connection is up, using the google search engine works fine.


No amount of powering the phone off restarting the telco settings etc allows the use of google as the search engine while using wifi.


There was a suggestion that security protocols were in play and 'google' hasn't conformed or apple hasn't conformed. However, if that was the case, then why turning wifi off, allows google search to work.


Of course, the google app works fine - no search problems. But given their privacy policy should you be using it?


Suggestions to resolve the issue would be useful, as the google search engine is far superior to yahoo etc.


Note: (a) this issue is quite problematic for devices like iPads that don't have a telco sim card.

(b) Using safari on a mac (which only has wifi or a WAN/LAN wired connection doesn't have the problem.


iPad Air 2, iOS 10

Posted on Jun 15, 2021 1:40 AM

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3 replies

Jun 16, 2021 7:49 AM in response to BruceWF

Hello BruceWF,


From your post it appears that you are having an issue with searching with Google using Safari on your iPhone.


We would start by trying to isolate the issue a bit further. Connect to different Wi-Fi networks and see if the same issue occurs.


We would also recommend clearing the history and cookies from Safari by following these steps: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support


Cheers.

Jun 16, 2021 3:50 PM in response to srbwanderer

I had already tried the hints on the pages you sent and went to the discussion pages. But repeated the exercise - no change. Different WiFi - no change (12 different location venue- WiFi only).


I should also have indicated that it isn’t an issue with my Two Macs. Just IOS devices incl iPhone and including partners devices.


will keep testing.



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Why IOS Safari using google search engine fails when using wifi since recent updates

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