EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-06-18 13:27:51
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:30
Performance: Excellent
Problem: Computer is too slow
Description:
Computer slows down over 5-7 days, speed returns after restart.
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Air (M1, 2020)
MacBook Air Model: MacBookAir10,1
2.40 GHz Apple M1 (m1) CPU: 8-core
16 GB RAM - Not upgradeable
Battery: Health = Normal - Cycle count = 3
Video Information:
Apple M1
DELL U2720Q 5120 x 2880
Drives:
disk0 - APPLE SSD AP2048Q 2.00 TB (Solid State - TRIM: Yes)
Internal Apple Fabric NVM Express
disk0s1 [APFS Container] 524 MB
disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used)
disk1s2 - xART (APFS) (Shared - 6 MB used)
disk1s3 - Hardware (APFS) (Shared - 655 KB used)
disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used)
disk0s2 [APFS Container] 2.00 TB
disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes)
disk3s1 (APFS) [APFS Container] (Shared - 15.31 GB used)
disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 305 MB used)
disk3s3 - Recovery (APFS) [Recovery] (Shared - 1.01 GB used)
disk3s4 - Update (APFS) (Shared - 4 MB used)
disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 1.55 TB used)
disk3s6 - VM (APFS) [APFS VM] (Shared - 15.03 GB used)
disk0s3 [APFS Container] 5.37 GB
disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
disk2s1 - Recovery (APFS) [Recovery] (Shared - 3.02 GB used)
disk2s2 - Update (APFS) (Shared - 29 KB used)
disk4 - Mercury Elite Pro Quad D 2.00 TB
External USB 5 Gbit/s USB
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 [APFS Container] 2.00 TB
disk10 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes)
disk10s2 - T**********e (APFS) (Shared - 1.80 TB used)
disk5 - Mercury Elite Pro Quad A 2.00 TB
External USB 5 Gbit/s USB
disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk5s2 [APFS Container] 2.00 TB
disk9 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes)
disk9s1 - N********** - Data (APFS) (Shared - 1.86 TB used)
disk9s2 - Preboot (APFS) [APFS Preboot] (Shared - 20 KB used)
disk9s3 - Recovery (APFS) [Recovery] (Shared - 20 KB used)
disk9s4 - VM (APFS) [APFS VM] (Shared - 20 KB used)
disk9s5 - N********p (APFS) (Shared - 14.96 GB used)
disk5s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk6 - Mercury Elite Pro Quad C 1.00 TB
External USB 5 Gbit/s USB
disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk6s2 [APFS Container] 1000.00 GB
disk7 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes)
disk7s1 - M***a (APFS) (Shared - 614.10 GB used)
disk8 - Mercury Elite Pro Quad B 2.00 TB
External USB 5 Gbit/s USB
disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk8s2 - O*********D (Journaled HFS+) 1.94 TB (1.39 TB used)
disk8s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk8s4 (MS-DOS FAT12) 60.05 GB (58.12 GB used)
Mounted Volumes:
disk1s1 - iSCPreboot [APFS Preboot]
524 MB (Shared - 8 MB used, 505 MB free)
APFS
Mount point: /System/Volumes/iSCPreboot
disk1s2 - xART
524 MB (Shared - 6 MB used, 505 MB free)
APFS
Mount point: /System/Volumes/xarts
disk1s3 - Hardware
524 MB (Shared - 655 KB used, 505 MB free)
APFS
Mount point: /System/Volumes/Hardware
disk3s1s1 - Macintosh HD [APFS Snapshot]
2.00 TB (Shared - 15.31 GB used, 455.14 GB available, 417.14 GB free)
APFS
Mount point: /
Read-only: Yes
disk3s2 - Preboot [APFS Preboot]
2.00 TB (Shared - 305 MB used, 417.14 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk3s4 - Update
2.00 TB (Shared - 4 MB used, 417.14 GB free)
APFS
Mount point: /System/Volumes/Update
disk3s5 - Data [APFS Virtual drive]
2.00 TB (Shared - 1.55 TB used, 455.14 GB available, 417.14 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk3s6 - VM [APFS VM]
2.00 TB (Shared - 15.03 GB used, 417.14 GB free)
APFS
Mount point: /System/Volumes/VM
disk7s1 - M***a
1000.00 GB (Shared - 614.10 GB used, 387.24 GB available, 385.69 GB free)
APFS
Mount point: /Volumes/M***a
Owners enabled: No
disk8s2 - O*********D
1.94 TB (1.39 TB used, 550.76 GB available, 549.11 GB free)
Journaled HFS+
Mount point: /Volumes/O*********D
Owners enabled: No
disk8s4
60.05 GB (58.12 GB used, 1.93 GB free)
MS-DOS FAT12
Mount point: /Volumes/Untitled
disk9s1 - N********** - Data
2.00 TB (Shared - 1.86 TB used, 121.79 GB available, 120.10 GB free)
APFS
Mount point: /Volumes/N********** - Data
Owners enabled: No
disk9s5 - N********p
2.00 TB (Shared - 14.96 GB used, 120.10 GB free)
APFS
Mount point: /Volumes/N********p
Read-only: Yes
disk10s2 - T**********e
2.00 TB (Shared - 1.80 TB used, 202.72 GB free)
APFS
Mount point: /Volumes/T**********e
Network:
Interface en3: Ethernet Adaptor (en3)
Interface en6: USB 10/100/1000 LAN
Interface en5: Ethernet Adaptor (en5)
Interface en0: Wi-Fi
802.11 a/b/g/n/ac/ax
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 142.13 GB available
System Software:
macOS Big Sur 11.4 (20F71)
Time since boot: About 3 days
Notifications:
Creative Cloud.app
4 notifications
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple and Malwarebytes
Unsigned Files:
Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd
Details: Restrictive app permissions - possibly adware
Apps: 19
Kernel Extensions:
/Library/Extensions
[Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1)
/Volumes/O*********D/A**********s/TuneClone.app
[Not Loaded] TuneClone_Virtual_CDWriter_64Bits.kext - com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1)
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 198 Apple tasks
[Running] 118 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 39 Apple tasks
[Loaded] 209 Apple tasks
[Running] 114 Apple tasks
[Other] 2 Apple tasks
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-03-23)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-10)
[Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-10)
[Running] com.kensington.trackballworks.plist (Kensington Computer Products Group - installed 2021-02-22)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-05-28)
[Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-09-25)
[Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-09-25)
[Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-09-25)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-10)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-06-15)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-05-28)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-23)
[Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-09-25)
[Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-25)
User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-03-26)
[Other] com.shirtpocket.backupbytime.plist (? 0 - installed 2021-04-22)
User Login Items:
[Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-06-10)
Application
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app
[Running] Billings Pro Sync Helper (Marketcircle Inc - installed 2021-03-29)
Modern Login Item
/Applications/Billings Pro.app/Contents/Library/LoginItems/Billings Pro Sync Helper.app
[Running] Dropbox (Dropbox, Inc. - installed 2021-06-12)
Application
/Applications/Dropbox.app
[Running] RightFont 5 (LIYI CHENG - installed 2021-05-02)
Application
/Applications/RightFont 5.app
[Not Loaded] RightFontHelper (LIYI CHENG - installed 2021-05-02)
Modern Login Item
/Applications/RightFont 5.app/Contents/Library/LoginItems/RightFontHelper.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-10)
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-10)
AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-10)
Safari Extensions:
Honey (App Store - installed 2021-06-09)
3rd Party Preference Panes:
KensingtonWorks (Kensington Computer Products Group - installed 2021-02-22)
WacomTablet (Wacom Technology Corp. - installed 2020-09-25)
Backup:
Auto backup: Yes
Destinations:
T**********e [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 56
Oldest backup: 2021-03-29 12:17:58
Last backup: 2021-06-18 12:58:53
24 local snapshots
Oldest local snapshot: 2021-06-17 13:52:38
Last local snapshot: 2021-06-18 12:56:08
3rd party backup: Super Duper!
Performance:
System Load: 3.74 (1 min ago) 3.51 (5 min ago) 3.41 (15 min ago)
Nominal I/O speed: 0.91 MB/s
File system: 7.72 seconds
Write speed: 2847 MB/s
Read speed: 2286 MB/s
CPU Usage Snapshot:
Type Overall
System: 9 %
User: 16 %
Idle: 74 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 34.96 % (Apple)
Finder 32.36 % (Apple)
CEPHtmlEngine Helper (6) 23.26 % (Adobe Systems, Inc.)
kernel_task 12.80 % (Apple)
EtreCheckPro 10.98 % (Etresoft, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Telegram 957 MB (John Preston)
com.apple.WebKit.WebContent (11) 777 MB (Apple)
EtreCheckPro 536 MB (Etresoft, Inc.)
kernel_task 495 MB (Apple)
CEPHtmlEngine Helper (6) 406 MB (Adobe Systems, Inc.)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
mDNSResponder 68 MB / 5 MB (Apple)
Dropbox 7 MB / 4 MB (Dropbox, Inc.)
Mail 9 MB / 56 KB (Apple)
com.apple.WebKit.Networking 1 MB / 491 KB (Apple)
netbiosd 1 MB / 87 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
Finder 14 (Apple)
CEPHtmlEngine Helper (6) 11 (Adobe Systems, Inc.)
WindowServer 9 (Apple)
RTProtectionDaemon 5 (Malwarebytes Corporation)
Adobe Illustrator 3 (Adobe Systems, Inc.)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 16 MB
Used RAM: 15.53 GB
Cached files: 461 MB
Available RAM: 477 MB
Swap Used: 13.18 GB
Software Installs (past 60 days):
Install Date Name (Version)
2021-04-21 GarageBand (10.4.3)
2021-04-24 macOS 11.2.3 (11.2.3)
2021-04-26 product (0)
2021-04-26 Mobile Device (1.0.0.0)
2021-04-29 Zoom (5.6.4.765)
2021-05-12 Adobe Acrobat DC (21.001.20155) (21.001.20155)
2021-06-01 Numbers (11.1)
2021-06-01 Keynote (11.1)
2021-06-01 Pages (11.1)
2021-06-03 macOS 11.4 (11.4)
2021-06-03 RosettaUpdateAuto (1.0.0.0.1.1620826415)
2021-06-03 MRTConfigData (1.79)
2021-06-09 Sparkle (3.1)
2021-06-09 Honey (12.8.6)
2021-06-10 Adobe Acrobat DC (21.005.20048) (21.005.20048)
2021-06-12 XProtectPlistConfigData (2148)
2021-06-15 Malwarebytes for Mac (1.0)
2021-06-18 MSG Viewer for Outlook Trial 3 (3.99.2)
Clean up:
~/Library/LaunchAgents/com.shirtpocket.backupbytime.plist
/Applications/SuperDuper!.app/Contents/Helpers/sdbackupbytime
Executable not found
Diagnostics Information (past 7-30 days):
2021-06-18 09:18:12 com.apple.WebKit.WebContent High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
2021-06-16 11:40:08 Telegram.app Hang
Executable: /Applications/Telegram.app
2021-06-15 11:24:37 mdsync High CPU Use (3 times)
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync
2021-06-12 08:37:23 Dropbox.app High CPU Use (2 times)
Executable: /Applications/Dropbox.app
2021-06-11 16:25:18 backupd High CPU Use
Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
2021-06-11 16:14:21 Safari.app Crash
Executable: /Applications/Safari.app
Details:
Enabled App Extensions:
com.joinhoney.extension (4NREU46PA6) (Version: 59 - Display Version: 1
2.8.6) Honey
End of report
